Infrastructure Helpdesk Support

Full time ASK IT Limited posted 1 month ago in Information Technology , in IT Support , in Network & System
  • Kwun Tong, Kwun Tong View on Map
  • Post Date: November 7, 2023
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Overview

  • Education Level High-Diploma / Associate Degree
  • Working Experience 3+ Yrs

Required Skills

Jobs Description

Responsibilities:

  • Provide helpdesk support, technical services to users
  • Perform system installation, administration, troubleshooting on systems
  • Provide onsite break fix support to users
  • Other projects and initiatives as assigned

 

Requirements:

  • Diploma or above in Computer Science or equivalent
  • A minimum of 3 years on systems, applications, and end user support with IT HelpDesk environment
  • Experience in supporting Microsoft Windows and Office 365 applications, desktop hardware and software
  • Good knowledge with ITSM workflow and ITIL standards
  • In Depth Experience with ServiceNow
  • Good team player, self-motivated, good communication skills and strong interpersonal skills
  • Good command of spoken and written English and Chinese

.

***Permanent Hong Kong Resident is preferred. Expected Salary in CV is needed for consideration***

All information provided will be treated in strict confidence and used solely for recruitment purposes. The resume will be retained for a period of two years for future recruitment purposes within our group and clients

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