Deskside Team Lead

Full time ASK IT Limited in Information Technology
  • Post Date: November 17, 2022
  • Apply Before : January 16, 2023
  • Salary: $20,000.00 - $30,000.00
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The Application deadline closed.

Overview

  • Education Level High-Diploma / Associate Degree
  • Working Experience 5+ Yrs

Required Skills

Jobs Description

· Responsible to supervise, maintain and improve up-to-standard service of Deskside Support team as defined with agreed service levels and/ or contracts

· Ensure the service delivery to meet customer’s project needs by managing the staff resources/ rosters, giving guidance to ensure procedural compliance and occasionally demonstrate the service/ operation delivery in person as leading examples

· Provide guidance of leadership, management and interpersonal communication necessary to inspire, lead and direct the team to deliver service to the customers

· Drive effective delivery of day-to-day support to the End Users as per contractual agreement

· Build relationships with team members that fosters collaboration and partnerships to drive better strategies and working processes to the customers

The Application deadline closed.

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