Managed Service Project Specialist/Manager

Full time ASK IT Limited posted 2 years ago in Information Technology
  • Post Date: November 17, 2022
  • Apply Before : January 16, 2023
  • Share:
The Application deadline closed.

Overview

  • Education Level Degree
  • Working Experience 3+ Yrs

Required Skills

Linux Mac Networking Operating system Software Windows

Jobs Description

• Owns customer operational relationship and develops & nurtures to excellent customer satisfaction.
• Grows understanding of customer at local & country level to analyze delivery requirements & contribute to customer strategic business plan.
• Contact for operational issues representing delivery of all services (all functions) to the customer
• Manages performance metrics, reporting, escalation & communication.
• Manages expense/cost target commitments for all service delivery requirements implementing & monitoring expense control.
• Supports timely and cost-effective delivery of SLA requirements identifying & recommending optimization while managing scope & resources.
• Identifying & analyzing gaps & implementing corrective action plans.
• Ability to manage risk effectively and proactively for low-risk projects.
• Contributes to account service delivery plan.
• Assures compliance with internal and customer’s HR, PR, legal, financial, ethics and government related policies, strategies, and processes.
• Flexi and overtime work bases on project

The Application deadline closed.

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