Technical Specialist
Full time ASK IT Limited posted 2 years ago in Information Technology ShortlistOverview
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Education Level High-Diploma / Associate Degree
Required Skills
Jobs Description
1. Manage the service providers to provide technical support on the VM servers, mid-range servers, SAN storage and backup storage.
2. Participate in infrastructure projects to build new servers and install and configure middleware.
3. Responsible for maintaining equipment and servers in server rooms which are built in house.
4. Submit and review request to service providers to ensure the scope of works and acceptance criteria are clearly stated and the quotes for service charge are aligning to the standards
5. Work closely with the service providers to discuss the technical approach, review their deliverables and monitor their performance during the implementation of new services and BAU support such as upgrade or patching.
6. Review the performance reports, status reports, utilization reports, etc. for the servers and storage systems produced by the service providers and report to the Manager, IT Infrastructure and Services for any abnormal findings.
7. Maintain the inventory of server hardware and software, network equipment, IP addresses, operation manuals, printing forms and templates, accounts, system list, service list, etc. Requirements: 1. University graduate or equivalent professional qualification in Information Technology, Computer Science or relate discipline.
English 
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